Privacy Policy
Last Updated: April 2026
HakkFood is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, and how we keep it safe. We never sell your data to third parties.
1. Information We Collect
We only collect data you voluntarily provide through our website forms:
| Field | Source | Purpose |
|---|---|---|
| Name | Contact / Reservation form | Personalise your reservation or reply |
| Email address | Contact / Reservation / Newsletter form | Reply to your enquiry; send updates if subscribed |
| Phone number | Reservation form | Confirm or modify your booking |
| Message / special requests | Contact / Reservation form | Fulfil your enquiry or dining preferences |
2. How We Use Your Data
- To process and confirm table reservations
- To respond to contact form enquiries
- To send newsletter updates — only if you explicitly subscribed
- To accommodate dietary requirements or special requests during your visit
We do not use your data for automated profiling, advertising targeting, or any purpose beyond those listed above.
3. Data Sharing
Your data is never sold. It may be shared only in these limited circumstances:
- Internal team: reservation details shared only with staff responsible for your visit
- Service providers: our booking workflow uses n8n automation — data transits securely and is not retained by the provider
- Legal obligation: if required by law or to protect the safety of guests or staff
4. Cookies
We use three categories of cookies. You control your preferences via the banner shown on your first visit:
- Essential: required for the site to function (always active)
- Analytics: help us understand how visitors use the site (optional)
- Marketing: used only if you opt in (optional)
5. Data Retention
Reservation and contact data is retained only as long as necessary to fulfil the purpose for which it was provided — typically no longer than 12 months after your last interaction with us. Newsletter subscribers may unsubscribe at any time.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Withdraw consent for newsletter communications at any time
7. Security
All data transmitted through our website is encrypted via HTTPS. Form submissions are processed over secure connections. We apply industry-standard measures to prevent unauthorised access to your information.
Questions about your data?
Email us at [email protected] — we'll respond within 48 hours.